Coaley Parish Council is aware that many residents are unhappy with the quality of their internet connection. We are conducting this survey to find the extent of the problem. You do not have to answer any question but the more information we have the better.
If you have broadband problems it's wise to make sure there are no problems with your router, wireless network setup and telephone wiring in the house.
BT have some guides to help you Check your wiring and broadband set-up.
Ofcom offer this advice for Broadband and landline faults and problems.
If you're happy with some technical detail, the instructions on the Increase Broadband Speed Guide will ensure you get the best possible connection speed.